More and more financial services firms, from commercial banks to trading firms, from consumer banking to credit card and insurance companies are opting into Unified Communications to improve productivity while reducing costs and preparing for the future. These organisations are using collaboration tools to enhance the customer experience through better contact centers, faster decision-making for loans and other services, and for private banking and brokerage.
Ensure all your phone conversation have been recorded and saved for further access. Call recording can clarify exactly what was said and sold to clients on the phone. You can index calls by employee, date, group and more.
Temovi Cloud adds extra security with Two-Factor Authentication, requiring a user to have a physical element (such as a phone), in addition to their username andpassword. This additional step prevents unauthorized accesssecuring all personal and financial data.
By integrating cloud communications such as click-to-call and omni-channel communications into processes, employees can get more done faster than ever. Cost are reduced as efficiencies are put into place.
Unified communications enable financial organisations to connect with customers in new and exciting ways. By leveraging collaborative tools such as video and chat, banks position their institutions as leading-edge and customer-centric.
Temovi allows financial firms from lower energy costs through energy efficiency;to lower costs for storage of information;to increase productivity of employees.Lower costs for communication equipment, cloud computing and communications adds up to substantial savings without sacrificing security or performance.
An account manager will contact you for a personalised assessment of your communication needs.